All customer storiesCUSTOMER STORY · Ark Creatives

A branding studio whose retainers now track themselves

Ark Creatives runs ongoing retainer relationships with branding and design clients — where tracking how much of a retainer has been used, and against what work, is a constant background task.

The situation

Retainer burn was tracked in a spreadsheet, manually updated, and disconnected from the actual project work being delivered. Reconciling the two at the end of each month was a recurring, tedious task.

What changed

Retainer burn now tracks in real time against the same projects the team is actively delivering — no separate spreadsheet, no manual reconciliation.

The result

What used to be a month-end scramble is now just… already done.

“Real-time retainer visibility, no more month-end reconciliation.”
Viraj DanielFounder, Ark Creatives
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A little less busy. A lot more business.

Everything connected.
Finally.

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