Crittiks vs. Microsoft Teams: Chat Alone vs. a Connected Business Workspace

By the Crittiks team5 min read
On this pageQuick answerWhat Microsoft Teams Actually OffersWhere Microsoft Teams Falls Short for a Small BusinessHow Crittiks ComparesThe Real Cost DifferenceTime Lost Switching Between ToolsWhat It Costs at 5, 8, 10 and 15 UsersWho Should Choose Microsoft Teams, and Who Should Choose CrittiksA Switching Checklist: Moving From Microsoft Teams to CrittiksRelated ReadingFrequently Asked Questions

Microsoft Teams comes bundled with Microsoft 365, which makes it feel “free” if your business already pays for Office apps. But that bundling also means Teams’ real cost is tied to a Microsoft 365 subscription tier, and Teams itself is built around chat, channels and meetings; Microsoft offers task and project tools such as Planner (Planner Plan 1 is US$10/user/month, billed yearly) separately, so check what your plan includes for CRM, projects and e-signature.

Explore the plans: see Crittiks pricing or try the savings calculator on the pricing page.

What Microsoft Teams Actually Offers

Microsoft Teams offers chat, channels, and video meetings, included in Microsoft 365 Business plans and also sold standalone: Teams Essentials is US$4/user/month, Business Basic US$7, Business Standard with Copilot US$23.50 and Business Premium with Copilot US$32 (all billed yearly, as of October 2026).

Where Microsoft Teams Falls Short for a Small Business

Teams’ functionality is genuinely tied to which Microsoft 365 tier you’re on — some features are gated to higher plans. And Teams is centred on messaging and meetings; check whether your plan covers sales, project delivery, contracts and invoicing, which may need separate tools.

How Crittiks Compares

CrittiksMicrosoft Teams
Base price$99.95/mo flat, 8 seatsUS$4–32/user/month (Teams Essentials to Business Premium, billed yearly)
CRM includedYesNot part of Teams (check your Microsoft 365 plan)
Project managementIncludedPlanner: basic Planner is listed as included in Microsoft 365 (check your plan); Plan 1 US$10/user/month, billed yearly
E-signatureBuilt inNot listed (check your plan)

The Real Cost Difference

A 5-person team on Microsoft 365 Business Basic (which includes Teams chat and meetings) pays US$35/month (5 x US$7), or US$117.50/month on Business Standard with Copilot (5 x US$23.50), billed yearly as of October 2026, on top of whatever’s needed for CRM, projects, and invoicing separately. Crittiks Pro covers chat, meetings, and five other suites for $99.95/month flat.

Time Lost Switching Between Tools

Teams’ chat and meetings are genuinely good, but a client conversation in Teams has no connection to that client’s deal, project, or invoice — those all live in whatever separate tools handle them.

What It Costs at 5, 8, 10 and 15 Users

Team sizeCrittiks (monthly)Crittiks (annual, per month)Microsoft Teams (US$ per user, listed range)
5 users$99.95$79.96US$20–US$160
8 users$99.95$79.96US$32–US$256
10 users$115.95$92.76US$40–US$320
15 users$139.95$111.96US$60–US$480

The Microsoft Teams column multiplies the per-user range quoted earlier in this post (as listed by Microsoft Teams, in the currency shown, not converted) by team size, and covers that one tool only. Crittiks figures are as published at crittiks.com/pricing. Crittiks figures include all six suites; Pro covers up to 8 seats, extra seats are $8 a month, and Platinum covers up to 15. List prices change and vendor discounts vary, so treat this as a guide and check current pricing on both sites.

Who Should Choose Microsoft Teams, and Who Should Choose Crittiks

Microsoft Teams fits best when its specialist strengths are central to your business and you are happy to run it alongside other tools.

Crittiks fits best when you are a small service team, roughly 4 to 25 people, who want sales, projects, e-signature, communications, finance and AI on one client record at a predictable price. For one to three users with a single need, a point tool is often cheaper. If you need ERP-level inventory or manufacturing, neither tool is the answer on its own.

A Switching Checklist: Moving From Microsoft Teams to Crittiks

  1. Export or archive any message history you must keep from Microsoft Teams.
  2. Decide which channels become projects or client records and which can be retired.
  3. Invite the team and agree what goes where during the overlap.
  4. Move meetings and recurring calls to the new links.
  5. Switch off Microsoft Teams notifications once the team has moved.

Crittiks has a built-in migration tool with a preview-before-you-commit step. For help with a specific source, contact support@crittiks.com.

Frequently Asked Questions

Is Microsoft Teams free?

Teams is included in Microsoft 365 Business plans and is also sold standalone as Teams Essentials (US$4 per user per month, billed yearly, with a one-month free trial); check Microsoft’s site for any other free options.

Does Microsoft Teams include a CRM?

Teams is built around chat and video meetings; a CRM is not among its listed features, so check whether your Microsoft 365 plan includes one.

Can Crittiks replace Microsoft Teams for a small team?

Crittiks’ Communications suite covers channels, direct messages, and video huddles — for a team not otherwise reliant on the broader Microsoft 365 ecosystem, it can serve as a full replacement.

How much does Crittiks cost compared with Microsoft Teams?

Crittiks Pro is $99.95 a month for up to 8 seats, and Platinum is $139.95 for up to 15 (annual billing saves 20%). On the per-user range quoted above, Microsoft Teams would cost roughly $20–$160 a month for 5 users and $60–$480 for 15, for that one tool alone.

Can I switch from Microsoft Teams to Crittiks?

Yes. Crittiks has a built-in migration tool with a preview-before-you-commit step. Whether Microsoft Teams is a supported import source depends on the tool, so contact support@crittiks.com before you plan the move, and use the checklist above to keep it orderly.

Who should choose Microsoft Teams instead of Crittiks?

Choose Microsoft Teams if its specialist depth is central to how your business earns money and you are comfortable running it alongside other tools. Choose Crittiks if you are a small service team that wants sales, projects, e-signature, communications, finance and AI on one client record at a predictable price.

Competitor details were checked against the vendor’s own website in October 2026. Vendors change pricing, features and plan limits without notice, so always confirm current details on the vendor’s own website before you decide. Competitor prices are shown in the currency the vendor lists. Crittiks pricing: Pro $99.95/mo (8 seats included), Platinum $139.95/mo (15 seats included), Diamond $179.95/mo (30 seats included), Enterprise custom; annual billing saves 20%. All six suites are included in every tier; tiers differ by capacity, not features. See crittiks.com/pricing.

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