Crittiks vs. Google Chat: Simple Messaging vs. a Full Business Workspace

By the Crittiks team5 min read
On this pageQuick answerWhat Google Chat Actually OffersWhere Google Chat Stops for a Small BusinessHow Crittiks ComparesThe Real Cost DifferenceTime Lost Switching Between ToolsWhat It Costs at 5, 8, 10 and 15 UsersWho Should Choose Google Chat, and Who Should Choose CrittiksA Switching Checklist: Moving From Google Chat to CrittiksRelated ReadingFrequently Asked Questions

Google Chat is a messaging tool included with Google Workspace, which many businesses use for email and docs. It focuses on messaging and Google Meet calls and is not a CRM or a dedicated project-management product (Workspace Business Standard and above does add a basic eSignature feature in Google Docs, when an admin enables it).

Explore the plans: see Crittiks pricing or try the savings calculator on the pricing page.

What Google Chat Actually Offers

Google Chat offers direct messages, spaces (channels), and integrated Google Meet video calls, included with Google Workspace plans priced as of October 2026 from $7/user/month (Business Starter) to $22/user/month (Business Plus) on annual plans ($8.40 to $26.40 on the monthly Flexible plan), with Enterprise by quote.

Where Google Chat Stops for a Small Business

Google Chat’s cost is tied to your Google Workspace tier, and it focuses on messaging and calls, so a business would typically still need separate tools for sales, delivery, and invoicing (Workspace Business Standard and above also offers a basic eSignature feature in Docs).

How Crittiks Compares

CrittiksGoogle Chat
Base price$99.95/mo flat, 8 seatsUS$7–22/user/month, annual plan (via Workspace bundle)
CRM includedYesNot a built-in feature
Client-facing channels tied to a projectYesNot a built-in feature
E-signatureBuilt inNot in Chat; Docs eSignature on Business Standard/Plus

The Real Cost Difference

A 5-person team on Google Workspace Business Standard runs roughly US$70/month on an annual plan (5 × US$14), or US$84/month on the Flexible plan (5 × US$16.80), as of October 2026, for chat and email, on top of whatever’s needed separately for CRM, projects, and invoicing. Crittiks Pro covers chat plus five other suites for $99.95/month flat.

Time Lost Switching Between Tools

Google Chat spaces are organized by topic; Chat has no built-in deal or project records, so checking a deal’s stage or a project’s status typically means opening a separate tool.

What It Costs at 5, 8, 10 and 15 Users

Team sizeCrittiks (monthly)Crittiks (annual, per month)Google Chat (US$ per user, listed range)
5 users$99.95$79.96US$35–US$110
8 users$99.95$79.96US$56–US$176
10 users$115.95$92.76US$70–US$220
15 users$139.95$111.96US$105–US$330

The Google Chat column multiplies the per-user range quoted earlier in this post (as listed by Google Chat, in the currency shown, not converted) by team size, and covers that one tool only. Crittiks figures are as published at crittiks.com/pricing. Crittiks figures include all six suites; Pro covers up to 8 seats, extra seats are $8 a month, and Platinum covers up to 15. List prices change and vendor discounts vary, so treat this as a guide and check current pricing on both sites.

Who Should Choose Google Chat, and Who Should Choose Crittiks

Google Chat fits best when its specialist strengths are central to your business and you are happy to run it alongside other tools.

Crittiks fits best when you are a small service team, roughly 4 to 25 people, who want sales, projects, e-signature, communications, finance and AI on one client record at a predictable price. For one to three users with a single need, a point tool is often cheaper. If you need ERP-level inventory or manufacturing, neither tool is the answer on its own.

A Switching Checklist: Moving From Google Chat to Crittiks

  1. Export or archive any message history you must keep from Google Chat.
  2. Decide which channels become projects or client records and which can be retired.
  3. Invite the team and agree what goes where during the overlap.
  4. Move meetings and recurring calls to the new links.
  5. Switch off Google Chat notifications once the team has moved.

Crittiks has a built-in migration tool with a preview-before-you-commit step. For help with a specific source, contact support@crittiks.com.

Frequently Asked Questions

Is Google Chat free?

Google Chat is included with paid Google Workspace plans (from US$7 per user per month on an annual plan, as of October 2026); Google also provides Chat with personal Google accounts.

Does Google Chat include project management or CRM?

Google Chat does not include a built-in CRM or a dedicated project-management tool; it is a messaging and calling product within Google Workspace.

Can I connect Google Workspace to Crittiks?

Yes — Crittiks supports connecting your Google Calendar and Gmail account for calendar sync and email tracking, alongside its own built-in Communications suite.

How much does Crittiks cost compared with Google Chat?

Crittiks Pro is $99.95 a month for up to 8 seats, and Platinum is $139.95 for up to 15 (annual billing saves 20%). On the per-user range quoted above, Google Chat would cost roughly $35–$110 a month for 5 users and $105–$330 for 15, for that one tool alone.

Who should choose Google Chat instead of Crittiks?

Choose Google Chat if its specialist depth is central to how your business earns money and you are comfortable running it alongside other tools. Choose Crittiks if you are a small service team that wants sales, projects, e-signature, communications, finance and AI on one client record at a predictable price.

Is there a free trial of Crittiks?

Yes. New workspaces get a 14-day trial. A card is required to start, but nothing is charged during the 14 days, and you see the exact plan and first charge date before your card is used.

Competitor details were checked against the vendor’s own website in October 2026. Vendors change pricing, features and plan limits without notice, so always confirm current details on the vendor’s own website before you decide. Competitor prices are shown in the currency the vendor lists. Crittiks pricing: Pro $99.95/mo (8 seats included), Platinum $139.95/mo (15 seats included), Diamond $179.95/mo (30 seats included), Enterprise custom; annual billing saves 20%. All six suites are included in every tier; tiers differ by capacity, not features. See crittiks.com/pricing.

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