Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us remember your preferences, understand how you use our platform, and improve your overall experience. They can be set by the website you're visiting (first-party cookies) or by third-party services we use (third-party cookies).

Why We Use Cookies

We use cookies and similar technologies for several important purposes:

• Essential Functionality: Enable core features like authentication, security, and session management
• Performance and Analytics: Understand how users interact with our platform to improve performance and features
• Personalization: Remember your preferences and settings for a customized experience
• Security: Detect and prevent fraud, abuse, and security threats
• Advertising: Deliver relevant marketing content (with your consent where required)

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as:

• Authentication and login status
• Security features and fraud prevention
• Load balancing and server routing
• Session management
• CSRF (Cross-Site Request Forgery) protection

These cookies cannot be disabled as they are necessary for the platform to work. They are typically deleted when you close your browser.

2. Performance and Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve functionality and user experience:

• Track page views and navigation patterns
• Measure page load times and performance
• Identify errors and technical issues
• Understand which features are most popular
• Analyze user behavior to improve the platform

We use services like Google Analytics to collect this information. The data is anonymized and aggregated to protect your privacy.

3. Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remember your language preference
• Save your dashboard layout and customizations
• Store your notification preferences
• Remember your timezone settings
• Retain form field values during multi-step processes

4. Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements and marketing content (with your consent where required):

• Show you relevant ads on other websites
• Limit the number of times you see an advertisement
• Measure the effectiveness of advertising campaigns
• Understand your interests to provide more relevant content

You can opt out of these cookies through our cookie consent banner or your browser settings.

Specific Cookies We Use

Third-Party Cookies

We use third-party services that may set their own cookies. These include:

• Google Analytics: Provides website usage analytics and insights
• Payment Processors: Stripe and other payment services for secure transactions
• Content Delivery Networks (CDNs): Improve website performance and load times
• Social Media Platforms: Enable social sharing and authentication features
• Customer Support Tools: Live chat and support ticket systems

These third parties have their own privacy policies governing their use of cookies. We recommend reviewing their policies:

• Google Privacy Policy
• Stripe Privacy Policy

Other Tracking Technologies

In addition to cookies, we use other tracking technologies:

• Local Storage: Stores data locally on your browser for improved performance and offline functionality
• Session Storage: Temporarily stores data during your browsing session
• Web Beacons (Pixels): Small transparent images that help us track email opens and website visits
• IndexedDB: Allows us to store larger amounts of data for offline capabilities
• Service Workers: Enable faster load times and offline access to certain features

Managing Your Cookie Preferences

You have several options to control and manage cookies:

Cookie Consent Banner

When you first visit Crittiks, you'll see a cookie consent banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category

You can change your preferences at any time by clicking the cookie settings link in the footer.

Browser Settings

All modern browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete cookies after each session
• Receive notifications before cookies are set

Here's how to manage cookies in popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry consensus on how to respond to DNT signals. We do not alter our data collection practices when we detect a DNT signal from your browser. However, you can control cookies through the methods described above.

Cookie Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you of material changes through email or platform notifications
• Re-prompt you for cookie consent if the changes require it

We encourage you to review this policy periodically to stay informed about how we use cookies.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us: